COVID-19/Student Conduct Virtual Office FAQ
As the university responds to COVID-19, the Office of Student Conduct remains open and will continue our work and services. Our commitment to serving our students and the University of Maryland community will continue. We will update this FAQ as University procedures and expectations change over time.
If after reviewing this page, you still have questions or concerns, we ask that you contact our office at email@example.com, and one of our staff members will do their best to assist you. We appreciate your patience and understanding during this unprecedented time.
Is the office open?
At this time, our office is still open, but our staff will be working remotely each day. Regardless of whether a staff member is working remotely or on campus, staff members are available as usual during normal business hours, but reachable only by email. If you have general questions, you may email studentconduct.umd.edu or call our office line a 301-314-8204, and a staff member will assist you. We appreciate your patience and understanding during this unprecedented time.
Staff Contact Information:
My conduct case is still open and unresolved. What will happen?
We are proceeding with our work. Students responding to student conduct related matters will still be expected to participate in meetings, but all meetings at this time will be conducted over the phone or through video conference. We ask that students regularly check their university email account and respond to any communication accordingly.
I had a conduct conference or other meeting scheduled. What happens now?
If you were notified of a scheduled meeting or scheduled a meeting prior to March 13, 2020, due to the change in the University’s operations related to the COVID-19 outbreak, students responding to student conduct related matters will still be expected to participate in meetings, but all meetings at this time will be conducted over the phone or through a videoconferencing program (e.g. Google hangout, Zoom, etc.). Please understand that your meeting may need to be postponed, and our office will be in communication with you about expectations for your meeting moving forward. We ask that students regularly check their university email account and respond to any communication accordingly.
I have sanctions due soon. What should I do?
If the sanctions you have been assigned can be completed independently and remotely (i.e. reflection papers, apology letters, and integrity seminar), our office will expect that you still complete those sanctions in the time frame previously determined and submit them as instructed in your sanctioning letter. If you do not believe that you will be able to complete the sanction in the given time frame, please contact your conduct officer and they will work with you as needed.
If the sanctions you have been assigned are ones that were to be completed with a campus or community partner (community service, follow-up meetings, Substance Use Intervention & Treatment Program, campus involvement sanction, Writing Center visits, etc.) (ANYTHING ELSE HERE), we ask that you contact your conduct officer and they will work with you to develop a plan to complete your sanctions. Some of our campus partners are continuing their work remotely and will be able to offer you alternative opportunities to complete these sanctions.
I need to report an incident or make a complaint.
As always, we ask that you submit your incident report or complaint to the appropriate incident reporting form. University staff will continue reviewing and addressing reports during this time.
Sexual Harassment, Sexual Violence, Relationship Violence, and Stalking Reporting Form:
Our first concern is the safety and well-being of our students. If you or anyone you know feels unsafe or is in danger, please call 911 or contact the University of Maryland Police at 301-405-3555 or 301-405-5555.
I need a disciplinary records check.
Our office can continue processing your requests. You should email your requests and/or release form(s) to firstname.lastname@example.org as either a word document or PDF. Please know that our office can take up to 5 business days to complete and send disciplinary records checks to the appropriate party(ies).
For Students: we ask that you include your full name, university ID number, and information regarding where the completed disciplinary check should be sent. As we are working remotely, we will be sending completed checks by email. Please include the appropriate email address for the recipient of the form.
I called the main telephone number, but no one answered.
During normal business hours (8:30am-5:00pm, Monday-Friday), a staff member will be available to take phone calls. If you call and reach voicemail, it is because all available staff are likely assisting others. We ask that you leave a detailed voicemail about how our office can assist you along with your name, UID # and a phone number and/or email so we can reach you. A staff member will return your call as soon as possible.